In an effort to protect clients and employees, Authentic Balance Counseling, PLLC will continue to move more cautiously for the sake of our clients and staff members. Please check back here for updates.
SERVICE GUIDELINES
Please be aware that you will be expected to adhere to the following:
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Do not come to the office if you have had a cough, fever, or have been exposed to someone exhibiting symptoms of COVID or Influenza.
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Please wash your hands or use hand sanitizer before entering the building, there is a Hand Sanitizer pump on the wall by the bulletin board in the hallway.
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Clients will be seen by appointment only.
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We will only service 2 clients at a time. Please do not bring anyone additional to the session with you.
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Clients will be seated in a manner to maintain social distancing during the session.
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No food will be allowed.
Our fees vary by length of session and the rate per therapist and are subject to change due to changes in licensure and career transitions. Your provider will notify you in writing, well in advance, if there will be an increase in their rate. Providers at Authentic Balance Counseling, PLLC offers low-cost counseling options through our LPC Associates and Graduates Interns.
Thank you for your continued support, and please stay safe and healthy.
Notification of Privacy Policies can be found here: HIPAA Privacy Rules
No Surprises Act
Notice to clients and prospective clients:
Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
When you complete your initial intake paperwork in the secure client portal you will see the amount for each session based on the appointment you are scheduling. Whether you or your provider schedules the appointment for you, you will receive an invoice for services 24-hours prior to your appointment to allow for cancelation of services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit https://www.cms.gov/nosurprises.