RESPONSE TO COVID-19

July 25, 2020

 

In an effort to protect clients and employees, Authentic Balance Counseling, PLLC has decided NOT to reopen at this time, we would like to move more cautiously for the sake of our clients and staff members. We will continue to offer tele-sessions until further notice. Please check back here for updates.

 

REOPENING GUIDELINES

Upon reopening we will be putting safety measures in place. Please be aware that you will be expected to adhere to the following:

 

  • Do not come to the office if you have had a cough, fever, or have been exposed to someone exhibiting symptoms of COVID-19 within the last 21 days.

 

  • All clients must wear a mask throughout the entire appointment.  Please put your mask on before entering the building.

 

  • You will NOT be seen without a mask. NO MASK NO SERVICE.

 

  • Employees will wear a mask at all times.

 

  • Employee and client’s temperatures will be checked.  Service will be denied if your temperature is over 99 degrees Fahrenheit.

 

  • Please wash your hands or use hand sanitizer before entering the building, there is a Hand Sanitizer pump on the wall by the bulletin board in the hallway.

 

  • Your gloves should be sanitized if you are wearing them.

 

  • Clients will be seen by appointment only.

 

  • We will only service 2 clients at a time. Please do not bring anyone additional to the session with you.

 

  • All clients must wait in their cars until prompted to come in.

 

  • Clients will be seated in a manner to maintain social distancing during the session.

 

  • The office where sessions are held will be thoroughly cleaned and disinfected between clients.

 

  • Please limit the number of unnecessary items brought into the office.

 

  • Coffee/tea and candy will not be available at this time.

 

  • No food will be allowed.

 

  • Please do not use cash. Touchless payment is available on the secure client portal.

 

Thank you for your continued support, and please stay safe and healthy.

*While we accept a variety of EAP providers, we only accept UBH insurance at this time. Please inquire with your carrier to determine if we are considered an in or out-of-network mental health provider. Thank you.*

©2020 by Authentic Balance Counseling | All Rights Reserved